The Director of Operations is a key support role within the organization. The Director of Operations serves as a liaison between and with all internal departments and the executive suite, namely the COO. In doing so, they are expected to facilitate, assist, and directly undertake activities and to ensure timely completion of projects. They also will assist the office manager and support operational projects that serve to enhance, streamline, or more formally structure operations so as to ensure Somnia remains a competitive leader in the anesthesia industry.
The Director of Operations will have proven acumen in operations management, as well as commitment to improve communication and collaboration among and between all departments and team members—both those working in headquarters and others working remotely in the field. A strong collaborative work ethic, a penchant for servant leadership, and keen emotional intelligence that’s puts internal and external customers first is essential.
The Director of Operations must have a clinical background and appreciate that Somnia is a 24-7-365 enterprise with customers, vendors and stakeholders spread over two continents and 5 time zones. RN strongly preferred.