Somnia Inc.

Practice Administrator St. Mary Medical Center

Job Locations US-CA-Long Beach


Somnia is looking for Hospital Practice Administrator to work with St. Mary’s Hospital in Long Beach, CA. This role is a member of our leadership team and works directly for the Director of Operations. The Practice Administrator will work closely with Somnia’s executive management team as well as the executive management team of the hospital. Strong interpersonal relationship skills, organizational skills and time management skills are a must.

  • Revenue Cycle Management
    • Follow standard chart batching and scanning process according to Somnia’s billing partner’s policies and procedures
    • Complete or appropriately train support staff to thoroughly scrub charts for all the pertinent pieces of information including but not limited to:
    • Lead discussions to establish interfaces between the hospital and billing partner
    • Maintain 100% accurate case log
    • Assist to ensure enrollment of new clinicians with payers prior to start date
    • Work with billing partner and VP of Patient Revenue to determine a site-specific process for following up on self-pay accounts.


  • Operations
    • Complete HIPAA Compliance Officer training
      • 100% adherence to the compliance program is expected. Rates monitored and calculated by compliance and will be shared with sites monthly.
    • Maintain up to date, complete and accurate monthly reporting
    • Ensure education, utilization and audit of Somnia standard forms (work with EMR development where applicable)
    • Clinician Support Tasks
      • Ensure proper clinician time capture
      • Create or support the creation of clinician schedules
    • Credentialing and Enrollment Support
      • Actively participate in all facility related recruitment calls including weekly recruitment call
    • Ensure accurate department Policies & Procedures


  • Quality
    • Hospital QA Department relationship: Provide support to ensure a positive and supportive working relationship with the hospital quality department to include periodic visits and emails to ensure that we are meeting the goals and expectations of the hospital.
    • Clinical Audits: Facilitate and support improvements in conducting periodic clinical practice audits and maintaining accurate records/reporting.
    • Ensure TIMELY completion of F/OPPEs
    • Review hospital MACRA MIPS data with chief and staff, if applicable
    • Patient Satisfaction: Facilitate and support improvements, especially with OB patient satisfaction, ie: patient education, tablet e-survey roll-out, etc.
    • Conduct annual surgeon satisfaction survey to obtain feedback from > 30% of surgeons (or more frequently if required by contract)
    • Support annual nursing satisfaction survey, if applicable
    • Develop, implement and audit action items based on patient, surgeon and nursing satisfaction survey results
    • Respond timely to requests for information / data collection for creation of quarterly, annual, and ad-hoc client reports
    • Incident Reporting:  Facilitate and support improvements in reporting rates
    • Peri-op/OR data:  If the site doesn’t already have readily available and accurate Periop/OR data on the traditional KPI metrics, facilitate and support a process to either implement a new electronic tracking process or one by hardcopy form
    • Staff Awareness/Education: Support and facilitate the regular presentation and discussion of compliance and quality related data and issues during staff meetings, etc.

Experience – 5+ years in a healthcare setting; Bachelors required, Masters preferred.



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