Responsibilities
- Revenue Cycle Management
- Sending daily charts (3 days)
- Managing Information Requests (7% of case volume)
- Assist with Payor Enrollment Requests
- Assist with new RCM goals (patient education, cash collections, backend patient phone calls)
- Quality
- Audit / PI Projects / Cost Savings Project
- Patient Satisfaction (Transcriptions / Red Alerts / Report Review)
- Surgeon satisfaction
- Incident collection and data entry
- Conditions of Participation Compliance
- MACRA Compliance
- Credentialing / Recruitment
- Expiring Credentials List
- Arranging and assisting with site visits
- Coordinating pipeline and open positions
- Updating provider database (contact info, FTE numbers, change in provider status)
- Human Resource
- Scheduling
- Payroll
- Committee meeting attendance
- Co-chair regular staff meetings
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