The Licensing Specialist, under the direction of the National Credentialing Manager, is responsible for
meeting day to day Credentialing goals with a primary focus on processing clinician licensing applications and
performing all appropriate verifications

• Interact professionally with state licensing boards, clinicians, client representatives, and internal
teams
• Act as a liaison between medical boards and clinicians regarding licensure requirements, questions,
and updates on the status of applications
• Develop and maintain internal tracking reports utilizing Excel
• Learn and use internal credentialing databases to maintain effectiveness and efficiency
• Participate in the development of internal licensing processes
• Request and verify documentation and information pertaining to clinician credentials and
certifications for licensure
• Complete clinician state licensing and licensure renewal applications including CSR/DEAs where
applicable; monitor applications and perform follow up, as needed
• Maintain an in-depth knowledge of licensure requirements for individual states i.e., compact state
regulations, FCVS, continuing education, etc.
• Preserve quality and integrity of clinician files; ensuring files are maintained according to all
applicable governing agencies and internal policies, to include both paper and electronic document
management
• Display excellent customer service skills by following up with clinicians and external partners timely,
accurately, and professionally
• Follow credentialing processes for new and existing staff as necessary to complete the onboarding
process, including assistance with facility privileging
• Participate in periodic departmental and/or other meetings
• Perform other appropriate Credentialing or Clinical Affairs tasks as requested

• College degree preferred
• Minimum 3 years’ experience preferred in healthcare with administrative responsibilities including
provider state licensing
• Knowledge/experience withMedical and Nursing Licensing Boards
• Ability to independently organize workload and manage multiple projects within deadlines
• Effective team player with the ability to collaborate across and outside the organization to support
clinical operations, interacting with clinicians, executives, clients, and others
• Meticulous follow-through of delegated tasks
• Ability to excel in a fast-paced, high-pressure environment
• Strong organizational skills, including time management and ability to manage high-volume email
correspondence
• Computer skills in Microsoft Excel, Outlook, and Word