TITLE: Practice Administrator I

DETAILS: 

Department: Hospital Administration

Reports To: Regional Practice Administrator / VP of Operational Strategic Initiatives

FLSA Classification: Exempt

Salary Range: $60,000-$72,000/year, commensurate with experience and qualifications.

Benefits: PTO; Insurance: Medical, dental, vision, basic life; Retirement: 401(k) with matching.

Format & Schedule: Fully On-Site, Monday - Friday, 40 hours per week. 

Location: Providence Regional Medical Center Everett - 1700 13th Street, Everett, WA 98201

Please note that relocation support is not available for this role.

POSITION DESCRIPTION:

Somnia is actively seeking an experienced Practice Administrator to manage operations at Providence Regional Medical Center in Everett, WA. The Practice Administrator I role is a member of our leadership team and works directly with the Vice President of Operational Strategic Initiatives, Regional Practice Administrator, and Medical Office Coordinator. The Practice Administrator will work with Somnia’s executive management team as well as local hospital leadership. Strong interpersonal, organizational and time management skills are a must.

RESPONSIBILITIES:

I. RCM/Billing

• Follow standard chart batching and scanning process according to Somnia’s billing partner’s policies and procedures.
• Complete or appropriately train support staff to thoroughly scrub charts for all the pertinent pieces of information.
• Assist in ensuring enrollment of new clinicians with payers prior to start date.

II. Operations/Clinician Support Tasks

• Payroll & Timekeeping:
  • Submit payroll data on time during payroll weeks, ensuring 100% accuracy.
  • Capture and report actual hours worked. Include locum hours when reporting total work hours for account review.
  • Fully integrate QGenda TTCM scheduling/timekeeping system. Ensure all clinicians utilize it to full functionality.
  • Create and follow standard process for when a clinician leaves your group.
• Credentialing:
  • Serve as the point person for collecting and distributing provider information for initial and re-credentialing processes.
  • Review lists of expiring or expired credentialing items, obtain outstanding information and send them to Somnia Credentialing Team and hospital medical staff office (when appropriate).
  • Support Joint Commission process and standards for all PD staff.
• Onboarding: Lead onboarding process for assigned clinicians. Utilize, reference, and refer people to onboarding spreadsheet for accurate clinician information.
• Recruitment: Actively participate in all facility-related recruitment calls, including weekly recruitment call. Help with local recruitment efforts and follow up with local candidates when necessary.
• Complete HIPAA Compliance Officer training and implement new role.

III. Quality

• Maintain Relationship with Hospital Quality Department: Provide support to ensure a positive and supportive working relationship with the hospital quality department, to include periodic visits and emails to ensure that we are meeting the goals and expectations of the hospital.
• Clinical Audits: Facilitate and support improvements in conducting periodic clinical practice audits and maintaining accurate records/reporting.
• Performance Improvement Projects: Collaborate with clinical leaders on Performance Improvement (PI) projects. Ensure timely completion of F/OPPEs.
• Coordinate with the facility and Somnia Compliance/Quality regarding any regulatory visits (planned or unplanned). Assist with preparation for site visits in form of education, awareness, etc.
• Ensure completion of at least one cost savings project annually.

• Assist with special projects as assigned.

SKILLS/QUALIFICATIONS:

• Strong organizational skills.
• Problem-solving attitude and skills.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office (ex. Word, Excel, PowerPoint).
• Availability: Standard work schedule with night and/or weekend as needed.

EDUCATION/EXPERIENCE:

• High School diploma required. Bachelor’s or Master’s degree preferred, preferably in Business, Healthcare, or a related field; or similar advanced knowledge of healthcare industry, with fluency in various processes/cycle management activities (Revenue, Recruiting, Credentialing, enrollment, etc.).
• Prior clinical & clinical management experience required.
• Prior project management experience not required, but preferred.